Shipping Policy
Welcome to NCN NYC Shipping Policy!
At NCN NYC, we strive to provide you with the best shipping experience possible. We understand that receiving your order in a timely and secure manner is important to you, and we make every effort to ensure that your order is processed and shipped promptly.
Processing Time: Our processing time for orders is typically 1 business day. During peak seasons, processing time may take up to 1-3 business days. Orders placed on weekends or holidays will be processed on the following business day.
Shipping Methods: We offer shipping via USPS and UPS. The shipping methods available to you will depend on your location and the shipping option you select at checkout. Shipping rates are calculated based on the weight and dimensions of your order and the shipping method you choose.
Shipping Time: Once your order has been processed and shipped, the estimated delivery time will depend on the shipping method you selected. Standard shipping typically takes 3-7 business days, while expedited shipping takes 2-3 business days.
International Shipping: Please reach out to us at info@ncnmasks.com for all international orders.
Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track the progress of your shipment and estimated delivery date.
Shipping Delays: While we make every effort to ensure that your order is shipped and delivered on time, shipping delays can occasionally occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier delays. If your order is experiencing a shipping delay, please contact us and we will do our best to assist you.
Shipping Address: Please ensure that the shipping address you provide at checkout is accurate and complete. NCN NYC is not responsible for orders that are delivered to an incorrect address due to a customer error.
Returns: If you are not satisfied with your order, you may return it within 30 days of purchase for a full refund. Please see our Return Policy for more information.
If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us at info@ncnmasks.com. We are always happy to assist you.